Help

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How to buy

You can make your purchase through the online store and pick up at the stand on the day of the concert.

1) Enter the Products section.

2) Select the products you want and add them to your Cart (Check quantities and sizes)

3) Choose the withdrawal point (you can only withdraw the day of the concert) We do not ship.

4) Complete the payment details.

Once the purchase is made, you will receive an email with the order number.

On the day of the show, you must go to the official merchandising stand inside the arena with the order number and proof of order, for this you must have a ticket to enter.

Comprar en el show

Si te interesas por comprar el merchandise oficial de Luis Miguel el mismo día del show, recuerda que puedes encontrar nuestros stand dentro del venue!

Order Pickup

You can pickup your purchase only on the day of the concert, for this you must have a ticket to enter.

You must go to the official merchandising stand inside the arena with the order number and the confirmation email.

You will have time up to one hour before the start of the show to make your purchase online and up to 15 minutes after the end of the show to pick it up at the stand.


Returns & Exchanges

Changes or returns will not be accepted, nor will refunds be made for purchases both online and onsite on the day of the show, unless the product presents a manufacturing defect.

Contact us

If you need help with your purchase, you can write to soporte@luismiguelofficialstore.com with the details of your purchase and order number, our team will be happy help you.